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Welcome to the IT Monsters website, operated by IT Monsters ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website located at [Your Website Address] and the purchase of custom-built laptops and related services from us.
By accessing or using our website and placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services.
1. Our Services
IT Monsters specialises in the remanufacturing and sale of custom-built computers based on specifications chosen by the customer. We allow you to select key components such as the processor, RAM, SSD size, graphics options, and screen resolution to create a machine tailored to your needs.
2. Eligibility
By placing an order with us, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction and are legally capable of entering into a binding contract.
3. Ordering Process
4. Pricing and Payment
5. Product Description and Remanufacturing
6. Delivery
7. Returns and Warranty
Our Returns Policy and Repair or Replace Warranty are separate policies that govern these matters. Please refer to our Returns Policy Page for full details regarding refunds within 28 days and our 1-year repair or replace coverage. These Terms are subject to the conditions outlined in those policies.
8. Intellectual Property
All content on the IT Monsters website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.
9. User Responsibilities
10. Limitation of Liability
To the maximum extent permitted by law, IT Monsters shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; (c) any content obtained from the service; and (d) unauthorised access, use or alteration of your transmissions or content.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to the Terms
We reserve the right to modify or replace these Terms at any time. We will post any changes on this page with an updated "Effective Date". By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact us at: admin@itmonsters.co.uk
Copyright © 2025 IT Monsters - All Rights Reserved. Company Reg: 15861270
3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE